Privacy Policy

1. Data We Collect

• - Contact information you provide (for example, email when contacting support).
• - Account and gameplay data (for example, profile, progress, inventory, and game economy state).
• - Transaction metadata for in-app purchases (for example, product ID, transaction ID, purchase token, and platform).
• - Device and technical data (for example, app version, OS version, device type, and crash diagnostics).

2. How We Use Data

• - Deliver, maintain, and improve our products and services.
• - Authenticate accounts and secure user data.
• - Process and validate in-app purchases and prevent fraud or abuse.
• - Respond to support requests and operational communications.
• - Comply with legal obligations and enforce our terms.

3. Sharing of Data

We do not sell personal data. We may share data with service providers that help us operate our products (for example, cloud hosting, analytics, and platform infrastructure providers), with app stores for purchase processing, and when required by law.

4. App Store and Google Play Purchases

Payments for digital goods are processed by Apple App Store or Google Play. We receive transaction-related metadata needed to validate purchases and grant content. Refund processing for store purchases is managed by the store platform according to its policies.

5. Data Retention

• - Support request emails and support logs: up to 24 months after last activity.
• - Account and gameplay progression data: while your account is active, and deleted within 30 days after verified deletion requests.
• - Technical logs and diagnostics: typically retained for up to 35 days.
• - Billing, transaction, anti-fraud, and legal-compliance records: retained as required by law, typically up to 7 years.

6. Security

We use reasonable technical and organizational safeguards to protect data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to children under 13. If you believe a child provided us personal information, contact us and we will take appropriate action.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your data.

To request account or data deletion, follow the steps at /account-deletion or contact us using the email below.

9. Contact

Email: contact@novinsdev.com
Website: https://novinsdev.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.